Complaints
At Mortgage Financial Services, LLC, your satisfaction is vital to our business model. Should you have a complaint, comment, and/or concern regarding any aspect of MFS, please contact us immediately at compliance@mfsus.com.
About Us
We are an independent Mortgage Company located inSan Angelo, TX and are proud to be voted as the favorite lender for San Angelo, TX residents in search for a home loan. Whether you are a first-time home buyer, need down payment assistance, refinancing your current home, or purchasing a second home, Mortgage Financial Services, LLC is dedicated to providing quality service and a wide variety of products that help customers achieve their dream of home ownership. We want you to Dream Big, and leave the little things to us!
Company NMLS: 43021
Copyright Mortgage Financial Services, LLC
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CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.